MSME DIAGNOSTIC TOOL
Information

Complete personal and business information fields.

Assessment

Answer this diagnostic tool to receive your scorecard.

Scorecard

Your digital transformation scorecard.

Note: All personal data collected herein shall be processed according to the principles and provisions of the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and National Privacy Commission (NPC) issuance.
Business Information












Devices/ Gadgets: WHICH OF THE FOLLOWING TOOLS DO YOU USE IN YOUR BUSINESS? CHECK ALL THAT APPLY.

S

Smartphone

D

Desktop

L

Laptop

T

Tablet

P

Printer

S

Scanner

C

Credit Card Machine

P

W

Webcam

N

None of the above

Operation Tools: WHICH OF THE FOLLOWING DIGITAL TOOLS DO YOU USE IN YOUR BUSINESS? CHECK ALL THAT APPLY.

I

Internet Connection

B

Business Email

C

Collaborative Tools (e.g., Google Suite, Microsoft 365)

M

Microsoft Office Applications (e.g., Excel, Word, Powerpoint)

C

Chat Applications (e.g. Messenger, Viber, Whatsapp)

D

Digital Payments (e.g. GCash, Paymaya)

D

Delivery Platforms (e.g. Grab, Lalamove)

C

V

(Zoom, Skype, Google Meet, MS Teams)

O

Online Accounting and Invoicing

N

None of the above

Marketing Tools: WHICH OF THE FOLLOWING DIGITAL TOOLS DO YOU USE IN YOUR BUSINESS? CHECK ALL THAT APPLY.

B

Business website

D

Digital Publishing (e.g. Joomag, Kitaboo)

S

Social Media Page (e.g. Facebook, Instagram)

E

Email Marketing

M

Marketplaces (e.g. Shopee, Lazada)

O

Online Customer Support

N

None of the above

Advanced Tools: WHICH OF THE FOLLOWING DIGITAL TOOLS DO YOU USE IN YOUR BUSINESS? CHECK ALL THAT APPLY.

B

Business Process Management Software (e.g. Enterprise Resource Planning tool)

C

Tools (e.g., SSL)

U

Use of Digital Signatures

C

Customer Relationship Management Platforms

B

Big Data, Automation Tools (e.g. Chatbots)

S

Social Media Management

N

None of the above


UNLOCK YOUR DIGITAL MATURITY SCORE.

BE YOURSELF AND ANSWER HONESTLY TO FIND OUT.

Reminder: The following statements are designed to know your opinion. They may not represent how you currently operate your business.

CONTINUE

It is important that the people in my organization are regularly trained on the latest digital trends.


My people are generally resistant to new technologies


I am open to hiring or outsourcing more people with digital skills


It is important for all members of my organization to use digital tools



Collecting data about my customers' online behaviors (i.e. likes, clicks, shares, purchases) to improve my products / services is a priority.


Having multiple sales channels (i.e. ecommerce, physical store) is too complicated for our business to manage.


Having one view of my customers across all their interactions with my brand is essential to my business.


Innovation of our business' products/services (e.g. new product development, new ways of serving the customer) is essential



Partnering with third-party providers (e.e. logistics, warehousing, fulfillment, etc.) helps with my business productivity.


Adoption of digital payments is a top priority for my business.


Automation of my business' processes (i.e. scheduling apps, online booking) is a priority.


It’s necessary to implement cybersecurity measures to protect my business' networks and data from any risk.




Thank you for taking MSME Diagnostic!
YOU ARE A PROGRESSIVE INNOVATOR

TYPE:

STAGE:

TECH (%) PEOPLE (%) PRODUCT (%) PROCESS (%)
RECOMMENDED TRAINING TOPICS

The training programs reflected in this portion are parts of the DTI’s inventory of past e-commerce programs. Please note that the relevance of some topics may be on a case-to-case basis depending on the actual nature of your business.

For your reference, here is the complete inventory of DTI E-Commerce’s programs.

Radar chart demonstrates visually the position of different variables in a data set. In this case, the four (4) Pillars of Transforming Organization: Technology, People, Product, Process. To read, the higher the score of the variable, the farther away it is from the center. If in case scores are high on all variables, the radar shade or as others call it spider web, will be big.

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Asset Size
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